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Procedure Overview – The following information is required in order to add a new Livescan device for your agency and it is important you complete all the fields. After you submit your information the ILETS ISO will contact all the necessary parties, after which a brief report will be emailed to your agency containing all the necessary information required to configure your Livescan device. Once you receive the report it is your responsibility to:

  • Contact your vendor to schedule a configuration date.
  • After you confirm your installation and configuration, you will be contacted to schedule a testing date.  All technical-related questions can be directed toward Ross Houck (iso@isp.idaho.gov).

If your agency does not have direct terminal access to ILETS please allow for 2 additional months for implementation. This will allow the Idaho State Police adequate time to have a new line installed at your agency. If your ILETS access is supplied by another agency you will need to meet with them and discuss your intentions to add a Livescan device. They will need to allow the new device access through their ILETS network.

Questions regarding device configuration for both criminal and applicant submissions can be directed toward your device vendor.

Livescan Device Request

Acknowledge

Agency Information

Agency Point of Contact

This is the individual responsible for the device configuration and implementation. This does not have to be the county sheriff, police chief, or head administrator.

Agency's IT Point of Contact

This is the individual responsible for the device configuration and implementation. This does not have to be the county sheriff, police chief, or head administrator.

LiveScan Information

If your ILETS access is supplied by another agency you will need to meet with them and discuss your intentions to add a Livescan device. They will need to allow the new device access through them.

Vendor Information

Vendor Point of Contact

Vendors's Technical Support Point of Contact

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